ABOUT
ROGATE
Trading
Name: Rogate Paper Supplies
Postal Address: 3a Seadown Parade, Bowness Avenue, Sompting, Lancing,
BN15 9TP
Telephone: 01903 754963
E-mail: sales@rogatepaper.co.uk
Established 1964 by current owner
BUYING FROM ROGATE
We
hope will be simple and straightforward but you have any problems
then do not hesitate to contact us, as above, and we will offer
help. Once you have added your required items to the shopping basket
you will transfer to a secure payment gateway which is administered
by PayPal. We are never informed of your payment method so this
service is extremely secure.
If you prefer, you may use our website as a shopping list/price
list and telephone or e-mail your order to us and we are able to
accept most card types by telephone. Card details are not stored
electronically by us and the information given to us will be shredded
after the completed successful transaction.
OUR PRICES
Are
clearly shown against each item and include VAT.
CARRIAGE CHARGES
Carriage
will be charged extra at £1.50 per order, for orders under £25.00.
Over £25.00 carriage free. This applies to UK mainland only. Minimum
order £10.00 please.
DESPATCH OF ORDERS
We
will endeavour to dispatch stock items within 48 hours of receiving
an order and if we experience any undue delay we will contact you.
Non delivery should be advised to us within 14 days of despatch,
otherwise any claim made will not be allowed.
RETURNS POLICY
For
consumers your rights to return goods are protected under the EU
Distance Selling Directive. You are entitled to cancel your order
and return goods within 14 working days for a full refund. Your
refund will be made immediately on return of the goods. To confirm
that you wish to cancel then please contact us, in writing, by e-mail,
fax or post. Goods returned should be in a resalable condition.
You are responsible for the cost and risk of loss or damage when
returning the goods, so you need to pack goods correctly and to
take adequate insurance to cover the value of the goods. |
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